Shipping policy

Shipping Policy

Shipping Information

Thank you for shopping with us! We work hard to process and ship your order as quickly as possible.

Order Processing

  • Orders are typically processed within 1–3 business days after payment has been received.

  • Orders placed on weekends or holidays will begin processing on the next business day.

  • Processing times may be longer during sales, holidays, or periods of high order volume.

Shipping Times

Estimated shipping times vary depending on the product and destination.

  • In-Stock Items: 3–7 business days within the continental United States.

  • Special Order or Made-to-Order Items: Shipping times vary by manufacturer and may take 2–12 weeks. The estimated lead time will be provided on the product page whenever possible.

Please note that shipping estimates are not guaranteed and may be affected by carrier delays, weather, customs, or other unforeseen circumstances.

Shipping Rates

Shipping costs are calculated at checkout based on the size, weight, destination, and shipping method selected.

Tracking Information

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address. We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.

If you notice an error, please contact us immediately. Once an order has shipped, we cannot guarantee that the address can be changed.

Lost or Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and include photos of the packaging and damaged item(s).

If your package is lost in transit, please contact us so we can assist with filing a claim with the shipping carrier.

International Shipping

International shipping may be available to select countries. Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country.

Delivery times for international shipments vary by destination and customs processing.

Multiple Shipments

If your order contains items from different manufacturers or warehouses, your order may arrive in multiple packages at no additional shipping cost.

Refused or Undeliverable Packages

Packages refused by the customer or returned due to an incorrect address may be subject to return shipping fees. Original shipping charges are non-refundable.

Contact Us

If you have any questions about your order or shipping, please contact our customer support team before placing your order. We're happy to help.

If your store specializes in aftermarket automotive parts (such as coilovers, wheels, body kits, or special-order items), I can also tailor this policy to include manufacturer lead times, freight shipments, and oversized item handling.